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City Streamlines Income Tax Filing

Mayor Don L. Robart announces a new service that will give residents and tax preparers the option to use the City's website to enter Income Tax information and generate a City of Cuyahoga Falls Income Tax return. Users will log on to the website at and click on "Income Tax Preparer." From there, simply enter the required information into the Income Tax Preparation Form. Most calculations will be performed automatically. Once the user has entered all information, they can review the data and go back to correct mistakes if needed or print the Tax Form. After printing, attach the W2 with any other related Tax forms and mail as normal.

Please note that during the process, income tax information is only being stored in the users webpage. Once the user leaves the webpage the information is gone. The information entered is completely secure through a digital certificate, which means no one else can have access while the user is entering his or her tax information. In the future, plans are being made to transmit and update this information directly into the Tax Department files. This will reduce the need for the Tax Department to re-key data.

"This quick and easy process simplifies tax preparation for residents and will significantly reduce the need for data entry in the Tax Department, improving efficiency and productivity. This is exactly what the eGovernment project is all about." commented Mayor Robart.

This new service is part of the City's recent purchase of software supporting our eGovernment initiative known as CFO (Cuyahoga Falls Online) which began in November of 2004. CFO will provide the residents and businesses of Cuyahoga Falls the convenience of centralized on-line access to City Services and information.

This announcement follows other recently implemented CFO services such as free wireless internet access at the new Natatorium and the CFOne Card, which allows a single card to be used as a Resident ID, a Natatorium Pass, a Water Works Pass and other services as they become available. "The eGovernment train continues to roll as we add more CFO services in 2005 to help simplify resident's lives while improving City productivity," says Mayor Robart.

Other CFO services forthcoming in 2005 will include Wireless Internet access at Falls River Square and the City Civic Center area; the ability to view and pay utility bills; apply, pay for and view building permits; schedule inspections; purchase passes for the Water Works Family Aquatic Center and the Natatorium; make reservations and enroll in classes at all of the City's recreational facilities; and reserve tee times at Brookledge Golf Course. Also as part of CFO, the new software will streamline workflow at City Hall, significantly improving department productivity.

Additional information on the Cuyahoga Falls Online program will be released as services are made available.

Last changed 04/18/2012 - 8:25am by webmaster