The City of Cuyahoga Falls’ water system serves approximately 55,000 people, which includes residents of Cuyahoga Falls, Munroe Falls, Silver Lake, and parts of Stow.
The City’s water supply comes from 18 drilled wells located in Water Works Park on the south bank of the Cuyahoga River. This area is part of a buried valley where permeable outwash gravels are crossed by major streams. The Cuyahoga River contributes flow to the aquifer and the well field is recharged by means of channels and lagoons. From the well field, water is aerated to remove objectionable gases, and is discharged to three anthracite coal units for removal of iron and manganese. Chlorine is added for disinfection, fluoride is added for prevention of tooth decay, and caustic soda for corrosion control.
Approximately 200 miles of waterlines ranging from 2” to 20” in diameter carry the finished water from the water plant to the residents of Cuyahoga Falls. The water treatment plant produces close to 6,000,000 gallons per day, little more than half of the plant's total capacity. The City has an excellent Class III fire insurance rating as issued by the Insurance Services Office of Ohio. All fire hydrants are flushed during the months of June and July to ensure that they operate properly and to flush sediment from the lines.
The Cuyahoga Falls sanitary and storm sewers are laid out in separate systems. The storm sewer system conducts storm runoff to the nearest natural watercourse, 152 miles of sanitary sewers ranging in size from 6” to 30” in diameter collect industrial, commercial, and residential waste, which is transported to the Akron Water Pollution Control Facility for treatment.
The department is under the supervision of John Christopher. Mr. Christopher carries both Class III licenses in water and wastewater treatment. Problems or questions should be directed to his attention by calling 330-971-8130 Monday through Friday between 8 a.m. and 5 p.m. the water stockroom is open from 7:30 a.m. to 4:00 p.m. If a possible waterline break is apparent, please call the stockroom at 330-971-8005 during normal business hours. After regular business hours or on the weekend, please direct your calls to the police department non-emergency number of 330-928-2181.