Skip to main content

Privacy & Security Policy

This policy's main objective is to assure website visitors that their right to privacy is of primary concern to the City of Cuyahoga Falls. It contains information about what data are collected and how that information is used. This policy may be updated periodically, so please check back from time to time.

When you follow a link to another web site, even the site of another governmental agency, you are subject to the privacy policy of that site. You should check the privacy policies of each of these sites if you have questions about how they handle personally identifiable information.

Automatic Collection of Certain Information
No personally identifiable information is collected from visitors who simply browse this site or who download information from it. While our web servers maintain logs of user activity to help us manage the web site, information stored in these logs or in cookies does not identify you personally. The logs store things such as the domain name and IP address from which you access our site, the type of browser and operating system you used, the date and time you accessed our site, the pages visited and the address of the site that you linked to us from (if you linked to our web site from another web site).

We use this information to learn how many visitors we have, where they are coming from, which parts of our web site are of most interest to visitors, and other facts that will help us improve the web site and the services we offer.

Personal Information
Visitors who request services through this site may be required to furnish additional information in order for us to provide the service requested. The additional information collected will be no more specific than if the visitor were requesting the service by any other means, including by telephone or an in-person visit to a city or county facility. If you participate in a survey, send us an email or submit an online form, your email address and the other information you volunteered will be collected. We may share this information with other governmental agencies or organizations to provide the help you are requesting. We may also use that information to help assess user needs and analyze trends.

If you use this web site for electronic commerce, we may collect, process and disclose your name, address and payment information (if applicable) such to the extent necessary to complete the online transaction and for record-keeping activities as billing, permits and licenses.

Privacy and Security
The City takes very seriously the integrity of the information and systems we maintain. Therefore, we have instituted security measures for all information systems under our control. These security measures are designed to identify attempts to tamper with this website. Information collected through these security measures may be used in connection with a criminal prosecution or other legal proceeding.

We will not rent, sell, or provide any Internet information identifying you individually (name, address, phone, number, etc.) to third-parties for marketing or mailing list unless required by law. We will not send you unsolicited e-mail regarding any commercial offers or advertisements at any time.

Residents and Customers will be able to transact financial business with the City through various  e-commerce applications the City staff has implemented via third party software vendors. To protect this information, the City of Cuyahoga Falls uses credit card verification services and up-to-date encryption technologies, to maintain a  high level of protection for your information.

Although some information that you submit to us through this web site may be protected by encryption technology, other information may not. Unless a particular web page on this site indicates that encryption technology is being used, you should not assume that information you submit through that web page will be secure. If you submit information to our server through a web page containing visible indicators of active encryption technology, we will take reasonable precautions to safeguard the confidentiality of such information. The City shall not be held liable for any injury caused by the disclosure of your information, whether by security breach, accident, inadvertence, or any other act or omission resulting in disclosure.

Finally, the City's server environment is set up with current, periodically tested and audited security.

Use of Cookies
Cookies or other technology may transfer information from this web site to your hard disk for record-keeping purposes. Cookies or similar technology can make the Internet more useful by storing information about your preferences on a particular site. The use of cookies or similar technology is an industry standard, and this web site, like many other web sites, uses them to provide useful features for our users. Cookies in and of themselves do not personally identify you, although they do identify your computer. Most browsers are initially set up to accept cookies. If you prefer, you can set your browser to refuse cookies. However, you may not be able to take full advantage of this web site if you do so.

Public Records
Information submitted through the City of Cuyahoga Falls' website may be subject to disclosure pursuant to a public records request. Information submitted through the City's website may be shared with another governmental agency if the visitor's inquiry relates to that agency. Certain types of information (such as electronic payment information) are exempt from disclosure as public records. If you have questions about the Ohio Public Records laws, refer to State of Ohio's Revised Code, Section 149.43, Availability of Public Records.

The City of Cuyahoga Falls, Ohio and its agencies, departments, officers, and employees do not warrant the accuracy, reliability or timeliness of any information published on the City of Cuyahoga Falls' website. The City does not endorse any content, viewpoints, products, or services on or linked from its website system, and shall not be held liable for any losses caused by any reliance on such information. This Website is not meant to be a substitute for official information derived from authorized or official sources, except to the extent as statute, ordinance, or other regulation so provides. For official information, users should rely only on the official sources of that information. Portions of the City of Cuyahoga Falls website's information may be incorrect or outdated. Any person that relies on any information obtained from the City of Cuyahoga Falls' website system does so at his or her own risk.

Last changed 05/12/2011 - 10:06am by webmaster