Parent/Guardian Safety Protocols
Please indicate your intended workout location, so we can reach you if your child needs you. If your child is inconsolable after a reasonable length of time, you will be paged.
We request that the parent/guardian dropping off the child leave a picture ID with our staff. This can be your Natatorium pass or a driver’s license.
For safety reasons, we request that all parents remain in the building while their child is playing in the Kids’ Castle.
For safety reasons, we request to have the same parent/guardian who drops off the child, pick up the child. If other arrangements need to be made, please inform the staff at the time of sign in.
Disciplinary concerns will be brought to the attention of the parents and the Facility Director in a written form. Disciplinary concerns include, but are not limited to Aggressive behavior, Damage to property, or Disruptive behavior. If these behaviors occur, the staff will not permit the child to attend the Kids’ Castle for one month.
Personal items are welcome. We ask that you label them with a permanent marker, so we can be sure we don’t lose your child’s possessions.
Due to space constraints, please leave your stroller parked outside the Kids’ Castle.
Also due to space constraints, only the child’s personal belongings may be kept in the Kids’ Castle.